We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To start a return, you can contact us at support@carpalaid.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@carpalaid.com.